Question 1

What is ChaMan and who is it for?

Accepted Answer

ChaMan is a platform for managing vacation rental properties. It's designed for cabin, apartment, and guesthouse owners, as well as small managers with 1–20 properties.

Question 2

Can I try ChaMan for free?

Accepted Answer

Yes. We offer a 14-day trial with full access to all features. No credit card required.

Question 3

Is ChaMan available in English?

Accepted Answer

Yes. Both the admin panel and booking form are available in Czech and English.

Question 4

What does the booking form look like for guests?

Accepted Answer

The booking form is a responsive web page where guests select dates, number of people, optional services, fill in contact details, and submit a booking.

Question 5

Can I use my own domain?

Accepted Answer

Yes. Custom domain is included in Grow and Pro plans. For the Start plan, it's available as an add-on.

Question 6

Can I customize the booking form appearance?

Accepted Answer

You can set your logo and basic colors. The booking form automatically displays your property information.

Question 7

What types of invoices does ChaMan generate?

Accepted Answer

Deposit invoices (typically 50% of the price) and final invoices (remaining balance). Both in PDF format with QR code for payment.

Question 8

Does ChaMan support QR payments?

Accepted Answer

Yes. Invoices include a QR code according to Czech standards, which can be scanned in banking apps.

Question 9

Are invoices compliant with Czech regulations?

Accepted Answer

Invoices contain all requirements according to Czech VAT law. We recommend consulting with an accountant.

Question 10

Which portals can I sync my calendar with?

Accepted Answer

Any portal that supports iCal export – Airbnb, Booking.com, e-chalupy.cz, VRBO, and others.

Question 11

How often are calendars updated?

Accepted Answer

Calendars sync automatically every 30 minutes. You can also trigger manual sync.

Question 12

How is guest data protected?

Accepted Answer

Data is transferred encrypted (HTTPS) and regularly backed up. Only authorized users have access.

Question 13

Is ChaMan GDPR compliant?

Accepted Answer

Yes. We process only necessary data, allow export and deletion on request. Data Processing Agreement (DPA) is available.

Frequently Asked Questions

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